Micros setup




















Touchscreens 8. Choose a name that identifies the location of each node for quick access. Also program all Diskless PCs in the system. Example In the example above, the Server is located near the kitchen and the third workstation is located at the host station. Select a name that identifies the function of the device. For example, Bar Printer is more descriptive than Printer 5. Programming General Name and identify each physical device in this system.

Example In the example above, record number 2 is identified as an Express Thermal with 42 Columns and 10 Linefeeds. Each logical printer can be programmed with its own header and option selections. A redirection device allows the output for a printer to be rerouted automatically. For example, an autosequence might be created that includes redirecting order output during a certain serving period in the restaurant. Programming General Create a record for each logical order device this restaurant will use.

Use the folder link to go to Descriptors Headers and create a header for each order device. Example In the example above, the Hot and Cold Line printers are actually the same physical device. Example In the example above, this restaurant selects options that cause the seat number to print on order device output.

Option settings can be customized for each UWS. Remote printers should be convenient to the kitchen area they serve. The following table shows the priority the system gives to each screen. Use the folder link to go to RVC Transactions to create a name for each revenue center. Use the folder link to go to Order Types to create the order types for this restaurant. Make a note to return to the Default Transaction field after Touchscreen programming is complete if you are assigning default screens by UWS.

Example In the example above, this restaurant assigns a cashier link to each UWS. Cashier totals are used to balance by shift rather than by employee in this restaurant because the employee who begins the check is not the same employee who tenders the check. Cashiers may also be assigned in the Employees form in which case this tab is used only to assign the number of cash drawers.

Example The order devices you enable at each UWS can mask the printing of specific menu items or discounts. When carrot cake is ordered, the carryout employee sells the cake from the display case. Example In this restaurant, customer receipts from the PCWS01 are programmed to print at the Express printer located nearby.

Programming General Create a record for different Interface System s this restaurant will use. The driver activation code you enter determines the fields that will be active in the other tabs.

Programming Driver Enter the name and Driver Activation Code for each driver this restaurant requires. You must save the Driver Code before configuring the other tabs in this form. Example This restaurant uses the MAPP driver for authorization and settlement of credit card transactions. The fields in this form do not become active until you save the Driver Activation Code in the Driver tab.

Example This restaurant uses the modem listed in the system properties folder for authorization and settlement. The number one is entered to indicate that the first modem listed should be used.

The example below shows some sample touchscreens. Example This restaurant uses different sign in screens for the Bar and Restaurant. The Bar sign in screen contains two one-touch sign in keys to allow bartenders to sign in quickly. Example The style created by the settings above displays on the Bevg Shell template.

These keys are generated based on the style. These are user-defined keys created in Touchscreen Designer on the Food Shell template. Programming Create a layout for each touchscreen listed. Complete the forms in the following order: 1. Restaurant 2.

Order Types 3. Information Screens 4. Reasons 5. Periods 6. Time Periods 7. Macros Optional 8. External Programs Optional 9. Licensing System Restaurant Restaurant In the Restaurant form, enter information such as, the name s that apply to this restaurant, information about operational days and hours, base currency, and the taxes that apply to this location.

Programming Descriptions Enter the descriptions that apply to this restaurant. The mall name is entered as a secondary name. For example, if a restaurant wants weekly sales and labor reports to start at a.

Click the clock button to select a. Example A restaurant located in Canada uses European date and time formats. The date appears as: 09SEPT96 when programmed to print on customer receipts, guest checks, and reports. Names Order type names can be up to eight characters. The name appears on balance reports, in the subtotal line during transactions, and can be programmed to print on guest checks and order receipts.

It is not necessary to assign a name to an order type unless you want the name to display and print. Programming Create the order types required by this restaurant. Use the folder link to go to Sales Tax Classes and create the tax classes required by this restaurant Example This restaurant sells food for take out. A key is programmed on the touchscreen for this order type.

The option Print order type on order chit is selected. When the key is used, the kitchen knows to wrap the order for take out. These screens are accessed through a touchscreen key and include information such as directions to the restaurant or group rates. The first screen in the Information Screens form displays when the [Info] key is pressed. It is often used as an index to list the name and number of the screens in the system.

Employees can access subsequent screens by pressing the [Info] key repeatedly, or by typing the number of the screen they wish to view and pressing [Info]. Pressing [Clear] clears the display.

Use spaces to center the information. The name of the screen displays. Example Here is how Information Screen 2 will look. Some common adjustment reasons are listed in the table below. Example A restaurant that specializes in spicy dishes wants to track how many orders are returned because they are too spicy. These periods serve as the basis for reports and automatic menu level changes.

Programming Create the periods this restaurant requires. This period can be used as a basis for reporting and automatic menu level changes. Menu Levels are programmed to change automatically by linking to this period in the Menu Levels form. Programming Create the Serving Periods required by this restaurant System Time Periods Time Periods Periods are used to analyze the sales activity during certain times of the day or shifts in small to the minute or large up to 24 hours increments.

Programming Create the Time Periods required by this restaurant. Example This restaurant wants totals for different serving periods as well as hourly.

Time periods are created that reflect both of these reporting requirements. Develop a macro for each task that requires a sequence of keystrokes by an employee. A macro may include any key or may be linked to another macro. When macros are chained together they execute in succession. There is no limit to the number of macros that can be linked together. If a macro is being linked to another, include the key code for that macro as the last step in the macro.

The macro will ignore any steps that follow the Macro key code. Programming Create the macros required by this restaurant. The Daily Special macro posts the entire Daily Special with a single keystroke. The [Macro] key makes ordering the daily special fast, convenient, and error free. Programming Enter information about each external program this restaurant uses. Example This restaurant Validates and Backs up the database using an external program.

Program the forms in the Sales folder in the following order: 1. Tax Rates 2. Tax Classes 3. Print Classes 4. Menu Levels 5. Currency 8. Courses 9. Descriptors Menu Item Classes Condiments Some localities charge a different tax on food and beverages.

Create a tax rate for each tax this restaurant charges. The system allows you to program the following tax types: Type Definition The tax is calculated by multiplying the amount in the percentage field by the total. To calculate tax this way, complete the Breakpoints tab. The tax is calculated by taking a percentage of the price and posting it as tax. Do not enter a decimal point. Example This restaurant uses breakpoint taxes.

The example above shows a repeating pattern that begins with 16 and ends with Tax classes are applied in the Menu Item Classes form and determine the taxes that apply to specific classes of food and beverages. Example This restaurant needs tax classes for applying food and beverage taxes separately and in combination. You can select from the following print locations for each print class you create: Print on This means that two remote devices may actually print at the same physical device.

Selecting a Print Class Select a print class to control where and how each menu item will print. For example, menu items such as entrees, appetizers, and drinks need to print on guest checks, journals and reports. Bottled wines might be programmed to print a local order receipt and food condiments may only print to the journal and reports. A Print Class can also be used to control the order in which items print. Within a Print Class items will sort and print in the order in which they are entered.

Example This restaurant uses two print classes to control the printing of bar condiments. Priced bar condiments are programmed to print on the journal and reports. Unpriced condiments do not print to the journal or reports. Each menu item is linked to a menu level class in the Menu Items form. For example, the Main menu levels Breakfast, Lunch, and Dinner could be reserved for period filtering, while Sub-menu levels Small, Medium, and Large determine price filtering.

The price of the bagel defaults to the breakfast Price1 price. At other times of the day, when a bagel is ordered, the employee is required to change the menu level to charge a higher price.

Example Sub This restaurant serves soup in cups and bowls and charges a higher price for the bowl. This allows the restaurant to offer a cup and a bowl of soup at two different prices.

During Dinner, the sub menu level pops-up to 2, the bowl price. Menu items with a Price2 value, automatically change to this price during the Happy hour period. Programming General Create each discount and service charge this restaurant requires.

Employees must have a privilege level of 2 or higher to use the key. Example Selecting the Preset option for the Empl. Meal discount, causes the system to apply the amount entered in the Percent field on the General tab. This discount is programmed to require a reference the employee number and prints a validation chit for the employee to sign. Note: Only the options that apply to the Type are available to each record.

Example This restaurant limits the Empl. This makes reports easy to read and simplifies database maintenance tasks. If the result is 0, the check is closed and the transaction finalized. Examples of payment keys include: cash, credit cards, room charges and foreign currency.

Payment keys can be created to record special activity, such as house charges, walkouts, and employee meals. A Service Total ends the current transaction and saves the check information for later recall. A Pickup records the withdrawal of cash from a cash drawer, such as payment of petty cash, or when money is collected in the middle of a high-volume shift to reduce liability at each UWS. It is also used to record tips paid.

A Loan records the addition of cash to a cash drawer, such as the beginning bank for a shift. A tender Media key is created for each. In addition keys are created for Media handling and service total functions. Example For example, the option Open drawer is used with the[Cash] key, as well as with the [Tips Paid] key. Other options here are used to control the posting, HALO, and required entries for each key.

Example This restaurant speeds up cash handling by programming payment keys for common denominations of U. Example This restaurant selects Verify before authorization to check the credit card number against known parameters of each credit card company before sending an authorization request. Micros recommends selecting this option for all credit cards. For more information refer to The Feature Reference Manual.

The preamble is used to associate credit cards read with the magnetic card reader with the correct payment key. Example For example, Visa is the only card that starts with 4. Example For example, the Room Charge key allows the posting of 0. The orders on the chained checks will all be sent to order output devices when the Fire key is pressed. This feature ensures that guests at the same table, but with separate checks, receive their food at the same time.

Example The Media Declaration key above is programmed to print a validation chit. However, none of the print check options are selected because a media declaration does not require a check to print.

Programming Define the other currencies this restaurant accepts. Example Customers in this restaurant often pay with Canadian currency. The system is programmed to prompt the cashier for the currency in which to issue change. Example This restaurant offers two fixed price meals; one at lunch and one at dinner. A record is created for each course that is part of a fixed price meal. Example The lunch meal allows a choice of either Soup or Salad as one of its courses.

A course membership that includes soup and salad items is created. In the Menu Items form, items that are offered in this course are assigned to this Course Membership.

Example This restaurant displays two different SLUs for discounts. By creating separate SLUs for each type of discount, this restaurant is able to display only the discounts that apply in each revenue center. In this case Desserts! Example This restaurant subtotals food and soft beverages separately from liquor, beer and wine. Example The Bar Check header created above prints on customer receipts. Programming Condiment Groups Create a group for each type of condiment required by this restaurant.

Example This restaurant requires condiment groups for Meat and Fish preparation because it offers several entrees of this type. Example A separate condiment selection is created for cheeseburgers in this restaurant. When used as a Required Condiment selection in the Menu Items form, the employee is required to post the Meat Temperature, Cheese Choice, and Starch choice for cheeseburgers.

Another condiment selection group which includes general condiment selections such as mayonnaise, ketchup, and pickles is used as an Allowed Condiment selection for cheeseburgers. The section of the Menu Items form shown below shows how condiment selections are used. See the Feature Reference Manual for information about this feature. The nickname for each item is entered in the Name2 field of the Menu Items form.

Example This restaurant reduces drink prices during Happy Hour. By selecting Enable prices 2 through 4 and Use sub menu level for prices, the restaurant can create several prices for the drinks in this Menu Item class. The Menu Item table is one of the largest in the database.

You should plan and organize it before program it. Note Condiments which are offered as charged items and as non-priced items must be entered twice. For example, you might include an Index at the top of the form which lists the numbers associated with each Major Group.

Within each Major Group, Family Groups may also be assigned a specific numeric range. You should group menu items according to similarities and preassign ranges of record numbers. Use the example below as a starting point. Numbering varies for each restaurant, depending on the number of menu items in each Major Group. Programming determines whether Name1, Name2, or both, appear in the transaction detail, and on guest checks, receipts and remote order devices. Name1 prints on reports.

Name2 can be used where the kitchen staff speaks a another language, or where the kitchen uses abbreviations. For example, a long list of mixed drinks might display alphabetically on several screens when the [Cocktail] key is pressed.

By assigning the most popular drinks an SLU priority of 1, and others a priority of 2 or 3, you can create three alphabetical lists of cocktails. Employees will find the popular drink on the first pages. For example, Clam Chowder would belong to the Soup course. For example the Seafood Special might include selections for a selection group that includes the courses Salad, Entree, and Dessert.

The courses that are included in each Course Selection option are programmed in the Courses form. Example In this restaurant, bottled wines are programmed to display in an NLU Number Lookup window because the list is so lengthy. The employee chooses an item by entering the NLU number. The menu item will be included in sales totals for the selected group. Example This restaurant has a limited number of lobsters each day for sale. Note The manager enters the number of lobsters available each day through Manager Procedures.

You can select a Major, and Family Group, for each menu item. The menu item will be included in sales totals for the selected groups. Example Each menu item may have up to four different prices.

The prices may change depending on the revenue center, time of day, or active menu level. Usually, a revenue center matches an outlet in the restaurant, such as a bar, dining room, or a retail shop. For instance, the operations in a bar can vary from those in a dining room. Configure the forms in the Revenue Centers folder in the following order: 1. RVC Credit Cards 2. RVC Display Design 4. RVC Interfaces 5. RVC Posting 6. RVC Printing 7. RVC Print Design 8.

RVC Sales 9. RVC Taxes RVC Transactions The system allows you to customize credit card handling in each revenue center. Programming General Select the credit card options that apply to each revenue center.

Example This restaurant has several workstations in the Restaurant revenue center. Example The example below shows the credit card trailer for the Restaurant revenue center. Trailers are programmed in Sales Descriptors. Office For Microsoft subscriptions only: You can install Office on all your devices and be signed in to five at the same time. To learn more, see How sign in works in Microsoft If you have Microsoft Family, you can also share your Microsoft Family subscription with up to five family members or other people.

Each person can install Office on all their devices and be signed in to five at the same time. However, you may transfer Office to another computer that belongs to you if you experience a hardware failure or you buy a new computer.

For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable. If you're not sure, see Check if you have local admin rights to install Office. If you bought a stand-alone version of an Office app, for example Visio or Word, in most cases you install this app in the same way you install the Office suite, by signing in to www. The Office apps are available to install on your iPhone and iPad, Android device, or Windows phone and tablet.

See Set up Office apps and email on a mobile device. If Office seems to be taking a very long time to install, this may be caused by problems with your internet connection, firewall, or anti-virus software. For possible solutions, see Office is taking long to install.

Office can also take long to install because of a slow internet connection such as a dial-up connection. If you don't have a good connection, install Office using the Use the Office offline installer. Office won't install: Your computer must be running a supported operating system to install Office. You can find a list of which systems are supported on the system requirements page. For example, your install won't be successful if you're trying to install Office on a computer running Windows Vista or Windows XP operating system.

If your computer can't install the full desktop version of Office, try the free Office Online apps using your desktop browser. I received an error message: If you got an error message while trying to install Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If there wasn't a link, see Troubleshoot installing Office. I received an unsupported operating system message: If you got an unsupported operating system error message you may be trying to install Office on an unsupported device such as installing the Mac version of Office on a PC or vice versa, or trying to install Office on a Chromebook or other mobile device.

See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device. For information about how to download the desktop version of OneNote see OneNote is missing after installing Office or Microsoft You can also type what you're looking for using the search bar in the upper-right corner. If you're the Microsoft admin of an Office for business plan, users in your organization can only install Office using the steps in this topic as long as your plan includes the desktop version of Office, and you've assigned the user a license and given them permission to install Office Manage software download settings in Microsoft For information about how to assign licenses, see Assign licenses to users in Microsoft for business.

If you've run out of licenses and need to purchase more, see Buy licenses for your Microsoft for business subscription. If you weren't able to resolve your problem, try contacting Microsoft support. Table of contents. Office install. How to install Office. Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Learn more about product keys, assigned licenses, HUP, and volume license versions.

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